At Camping in Uranus, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it.
2. Non-Returnable Items
Some items are non-returnable, including gift cards and downloadable software products.
3. Return Process
To initiate a return, please contact us at support@campinginuranus.com to obtain a return authorization. You will be responsible for paying the return shipping costs.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Exchanges
If you need to exchange an item for the same item, please contact us for assistance.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at support@campinginuranus.com.
